After a fire in your home, you will be faced with many tough decisions. One big decision will be whether to restore your fire-damaged home or sell it.
If you decide to stay in your current home and restore the fire damage to it, you will need to find a reputable restoration company. Here are some tips on how to find the right restoration company that you can trust to get the job done:
While a home fire may not happen every day, it’s not all that uncommon either. Start by asking everyone you know – all your friends and family – if they know anyone who has had their house fire damaged or damaged by flood, hail or vandalism. Odds are you’ll find at least one or two people who have experienced a house fire or other home disaster. Ask for their contact information. Get in touch with them and ask them how they recovered and what resources they used, including restoration companies. Most people who have been through a tragedy like a house fire are happy to share their experience and knowledge with someone else that is going through a similar situation.
Go to websites like Yelp and do a search for restoration companies in your area. Read the reviews carefully. You can also do a search on Google or another search engine for fire damage restoration companies in your area and see what comes up. You may come across online forums with conversation threads that provide some useful information about people’s firsthand experiences with the companies
It’s a good idea to select a restoration company that is certified through the Institute of Inspection Cleaning and Restoration Certification. The ICRC’s CleanTrust mark is the highest credential a restoration company can have. This demonstrates that the company has been trained in and abides by the best practices for restoration companies. Also, check to see if the restoration company is registered with the Better Business Bureau.
Don’t Use a General Contractor
A restoration company is not the same as a general contractor. Don’t let a general contractor tell you otherwise. In the case of a house fire, you will want to go with a restoration company. A credentialed, reputable restoration company will be very familiar with the insurance claims process and how insurance companies pay for repairs. They will use estimating software similar to what adjuster and insurance companies use and be able to write accurate estimates for specific damages. A restoration company should also be able to take care of temporary and emergency cleanup and board up and own all the equipment for this work.
Contact Your Insurance Company
You can also ask your insurance company for recommendations. They will have a list of vendors that they work with frequently. Just be careful. The fire damage restoration companies your insurance company recommends will be their “preferred vendors.” These vendors may have the insurance companies interests in mind over your interests.
Interview and Check Referrals
Once you have narrowed it down to 2-3 restoration companies, schedule interviews with those companies, ask for customer references and check each and every reference.
When you interview the companies, ask the following questions:
When you check the company’s references, ask:
We hope these tips have been helpful. Please contact us at email@example.com with questions or to be connected to one of our reputable fire restoration companies. We’ve helped many homeowners survive and thrive after a house fire. We’d love to hear from you!